The Two Most Important Questions To Ask Before Getting Your Gutters Cleaned In Black Forest, CO

As I finished cleaning the gutters for a client in Black Forest, CO last week, they related an interesting story. I wasn’t the first company they hired to come out, however, they were thrilled with our thoroughness and reliability. Those qualities were in stark contrast to this other company and give us some key questions that will let homeowners choose a better gutter cleaning company for your Black Forest, Colorado home.

The Challenges Most Homeowners Face With Gutter Cleaning

Gutter cleaning is a unique service, because how will you know that things were done properly? Homeowners won’t know if their rain gutter system is really clean or not. While most may have a ladder, few homeowners want to get up there and check. So our first challenge is knowing if the company you hired actually did what they said they were going to do.

Let’s go back to the client I mentioned earlier. During our initial phone call, the client was really surprised when I told them that having a gutter cleaning in Black Forest, CO would take three to four hours. He told me the last company didn’t take nearly that long. And boy, could I tell went I showed up.

A thick mat of pine needles lay in all of their gutters. Pine needles spilled over the edges and on the roof valleys. In addition, the other company didn’t take the time to remove the dirt and shingle grit beneath those needles, causing the gutters to overflow. This homeowner had gotten ripped off in my opinion. The first challenge when hiring a gutter cleaning service is knowing how well your gutters have been cleaned. The second challenge is around timing.

The second issue people deal with when hiring a gutter cleaning service near Black Forest, CO is knowing when they will show up. I know – something so basic like a date and a time for the service shouldn’t be hard, yet other companies don’t say when they’ll be there. This client dealt with this challenge. Again, in contrast, COS Exterior Services gives you a date and time for your gutter cleaning and we call when we’re on the way. This client’s poor experiences with a different company led me to think about what are the two key questions to ask when you hire a gutter cleaning company in Black Forest, CO.

Pro tip – Given that someone is going to be on your roof and on your property for an extended amount of time, it’s always a good idea to be there when your gutters get cleaned.

The Two Key Questions

Recall that the first challenge is knowing if the company you hire actually cleaned your gutters. Ask them this – How will you show me that my gutters have been cleaned?

If you get crickets or stammering – don’t hire that company! You should be told something along the lines of We take plenty of before and after photos and send these to you after the service. Of course, COS Exterior Services sets the bar higher and we provide customers with a personalized video of what their gutters look like.

The second challenge is knowing when the company you found will show up. Reliability is an issue in the gutter cleaning industry sadly. So ask this – When will my gutter cleaning be and what will you do to let me know you’re on your way?

Again, if you get nothing but silence or the company is wishy-washy as to an actual date and time, run! Think about it this way – if that company isn’t organized enough to put you on a schedule, their work will be equally sloppy.

Don’t miss the second part of that question though – the bit about communicating to you before the appointment. Letting a homeowner know when we are on the way is a critical part of how COS Exterior Services engages with our clients. You should expect a similar level of respect from your gutter cleaning company.

Additional Resources For Gutter Cleaning Near Black Forest, CO

• Knowing how often to have your gutters cleaned is important. It varies based on factors like tree coverage and the type of tree, however, you can find the answers here.
• If you’d like to know when you should clean your gutters in Black Forest, Colorado – this article answers that question.